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UPDATES and NEWS


Best Customer Service 2024: The Winning Strategies
Empathy, good communication, and problem-solving are core skills in providing excellent customer service.


Quiet Luxury or Stealth Wealth
For the past few years the concepts of Quiet Luxury and Stealth Wealth have been written about more and more frequently. During these...


Positive Luxury Impact Network
For more than 10 years, since 2011, Positive Luxury has helped organisations to adapt to the new sustainable economy. It is their mission...


Luxury Retail has come back into stores with new Sustainability-focused practices and services
Luxury retail stores are getting a sustainable makeover. Linear over-consumption is out. Care, repair and community are in! The focus has...


The Luxury Lifestyle Sector is transitioning into a new frontier
Affluent consumers’ expect seamless cross-channel experiences, always-on convenience, luxury as investment, and genuine commitment to...


Pâtissiers - the new superstars in Paris and increasingly a worldwide phenomena
Over the past few years has seen a proliferation of and fierce, creative competition amongst the pastry chefs of numerous 5* hotels in...
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